Our Clients

BELNIS provides support BEYOND just managing our IT.

BELNIS has highly experienced personnel who help us develop products and solutions to advance our goals and objectives. They provide insightful guidance, recommendations and support BEYOND just managing our IT infrastructure. BELNIS is a highly reliable MSP who consistently demonstrates their ability to provide quick, excellent IT support to keep our business operating.

BELNIS already knows us and we needed the security of having a home town IT services company that understands our business.

BELNIS is able to provide IT support to us most of the time by remotely accessing our computers and handle it all. You don’t have to do anything, it is a total time saver.

BELNIS is not just an IT services provider and we’re the client, it’s a true partnership.

Once a year we sit down with BELNIS and plan the upcoming year. We’re able to make financial decisions about programming money and keeping our IT infrastructure up to the appropriate standards to support those programs.

Just being able to ask questions in layman’s terms is important.

When I would ask other companies, they would act like you’re really stupid and not provide a helpful response. Unlike other providers, I’ve never had any of my staff say BELNIS didn’t help.

There’s not a problem I’ve had that they couldn’t fix.

BELNIS is always professional and responsive as well as personable and knowledgeable. They know their stuff. By responsive, I mean if you call or email, they get back to you in a reasonable amount of time. If the problem can’t be fixed over the phone, they come out to my site the same day.

Peace of Mind is Everything.

With BELNIS, we have peace of mind. The confidence we have in their abilities to make sure we are always up and running and up to date on all of the latest security concerns are such huge benefits to us. We feel that they truly understand our needs and professionally, immediately and completely deal with any problems that arise. We feel like we have a personal connection and relationship with them, which makes us feel like we aren’t a burden for calling and asking for help. They really pride themselves in providing great services.

Confidence that our IT needs are addressed, met and that we do not have to worry about them. Keeping us up-to-date on current needs, threats and vulnerabilities.

Knowledgeable support team, quick responses. Ease of contact either through email or phone. I particularly like that we can deal directly with BEL support team that knows us and our equipment setup. No lengthy “ticket” generation process, personalized service.

With any issues, the staff works through until resolved. When we had unusual difficulties with our CC Processing Control Scan compliance, they actually got on the phone with the other company to successfully resolve for us.

We can get a response within a reasonable time and not feel helpless when these computer issues occur.

The fact that I and co-workers can email or call to request help with our network and usually get a response back within a reasonable timeframe and to keep our office up to date with technology at an affordable rate.

Responses to employees who work from home and getting help for them with the new log so that our office can offer the benefit of working from home to all employees. At least two of our employees have called and gotten help from home on their home computers and they were successfully able to log in.

Since they took over our office, the problems went away.  

We were having some recurring computer issues and we needed someone to come in and solve our problems. We found BEL and they came in and presented their services. We took their support plan and they keep our computers and servers in tip-top shape. We are very satisfied with their service, and they are always available to help us. Their engineers are sharp and no matter what our problems are, they are always able to solve them in record time. Since they took over our office, the problems went away. We don’t have issues like we had in the past, and I am very satisfied with BEL. I am happy to refer them, and it’s great to have them as our IT service provider.

They keep us up and running and well taken care of. 

I like the fact that BELNIS is able to service all of my computer hardware, software and internet needs; this one-stop-shop makes it much easier on us. They don’t mind staying as late as it takes to keep us up and running. Plus, I have peace of mind knowing that our network is well taken care of.

They helped take our office paperless and continue to assist us by making valuable recommendations. 

The service is fast and efficient. I can always count on Larry and his team to respond to our needs. They set up our network, including our remote offices, and everything runs fine. We don’t have a lot of issues since they started monitoring our equipment but when we do, they are quick in making necessary repairs. They helped us take our office paperless and continue to assist us in making valuable recommendations to help move our business forward. I am glad we have BEL Network taking care of us.

They Understand Our Needs Perfectly. 

The biggest benefit of working with BELNIS is our offices are set up to be lawful with HIPAA and Federal and State laws –including our emails and offsite work electronics. BELNIS really knows us personally and understands exactly how Legacy Dental needs things to work. The IT staff sets us up to be organized and effective – the phones, computer stations and rooms work systematically as one.

If you want a team that does your managed services right, tells you the truth, knows your office personally and keeps you up to date on new laws affecting your business and patients, BELNIS is the right managed service provider for you.

Highly Skilled IT Work, Fast and Friendly Service. 

Since moving to BELNIS, we experience highly skilled, fast, and friendly IT service. They communicate with us promptly (almost immediately) – and clearly – in ways that we can fully understand – not in “Geek Speak!” When BELNIS has long-term goals they want our organization to achieve, they set up meetings and present proposals clearly, comprehensively and at the speed WE want to go.

If you’re on the fence about choosing BELNIS as your IT firm, let me tell you this: get off the dang fence and choose BELNIS! It is—without a doubt—one of the best decisions our organization has ever made. They’re affordable, attentive, and all-around awesome people to work with. It’s not a hard choice—choose BEL.

 

BELNIS is Always Responsive  

The BELNIS team has really helped me upgrade and manage our WiFi and make sure all the tablets and computers on our network are running smoothly. The staff is always very responsive and highly experienced and knowledgeable. BELNIS is proactive and continually looking at current trends to keep me informed, up to date and secure.

Assistance in Preparing for Compliance with CMMC 

One of the biggest benefits we have realized since switching to BELNIS is the assistance they provided with preparing for the Cybersecurity Maturity Model Certification (CMMC) required for all contractors in the defense industrial base. Their staff is very knowledgeable and the technical support response times are much better than other IT services we have used. BELNIS is a pleasure to work with. If you are searching for technical expertise, security and quick response, CALL BELNIS!

Peace of Mind for Business Owners 

We are a small business with no IT personnel on staff and BELNIS gives us peace of mind knowing they are always there for computer and internet issues and ensuring our business is secure. They provide 24/7 cybersecurity monitoring to protect us from any breaches that could jeopardize client information. They also assisted with selecting and onboarding our phone systems. BELNIS delivers on service and knowledge. If you need an experienced team of individuals that provides excellent technical support, security and assistance when dealing with any third-party issues, you should consider BELNIS.  We have been a client for 20 years!